Help with nozel check pattern/ horizontal lines

[robin77]

I wish I could show a photo but I've got horizontal lines showing up in printed images. When I print the nozel check pattern the top line cyan is showing half dark half light. Please help!

[robin77]

I've removed and cleaned the nozel head already and that didn't work.

[Danny]

Hi, robin77!

So that the community can help you more easily, please let us know which Canon printer model you're using. And if you feel pictures would help, adding them to a post is easy. When composing your message, click the "Insert/Edit Image" icon at the top of the text box. It's near the center of the formatting options ribbon and it's a square with a pair of mountain peaks in it. Click on it and you'll get more instructions.

That's all there is to it. We look forward to seeing what you share!

[robin77]

[robin77]

Thank you! I was on the mobile version and that wasn't an option. 

[robin77]

Model is MX922.

[robin77]

[jrhoffman75]

Have you tried a deep cleaning using the Canon printer driver?

[robin77]

I did the deep clean via the option on the printer.

[robin77 · Accepted solution]

FYI Canon says just to replace the printer.  It's hardware related.