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Help with error message Canon Pixma MP560

Bob6
Apprentice

I am getting error message: "ink absorber is almost full". I have tried multiple times to get the message reset per what I found on the internet, but to no avail. I assume that if I am unable to reset this error message, my printer will stop working.  Anyone in this forum that can help me?

1 ACCEPTED SOLUTION

Patrick
Product Expert
Product Expert

Hi Bob6,

Please leave your PIXMA MP560 unplugged from power for 24 hours.  If you reconnect the power and attempt to print after 24 hours and the error appears again, your PIXMA MP560 would require service.

You are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

If you would like to take part in this option, please call our Sales Department at (866) 443-8002 Monday through Saturday, 9am to 9pm. Let them know you have been working with technical support and the Canon Upgrade Program was offered.

 

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

View solution in original post

3 REPLIES 3

Patrick
Product Expert
Product Expert

Hi Bob6,

Please leave your PIXMA MP560 unplugged from power for 24 hours.  If you reconnect the power and attempt to print after 24 hours and the error appears again, your PIXMA MP560 would require service.

You are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

If you would like to take part in this option, please call our Sales Department at (866) 443-8002 Monday through Saturday, 9am to 9pm. Let them know you have been working with technical support and the Canon Upgrade Program was offered.

 

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Bob6
Apprentice

Patrick,

Thanks. I took out the thing that the ink dumps on and washed it off, dried it and put it back in. Didn't stop the message. I will look in to your response.

willjoe
Contributor
  1. First turn-off the printer and unplug the power button.
  2. Now, open the printer cover to reveal the ink cartridges.
  3. Remove the Pixma MP560 cartridges.
  4. Remove the printhead from the printer carefully.
  5. Clean the printhead along with the ink cartridges.
  6. Clean the contact pads with a contact cleaner or a pencil eraser.

 

Regards,

Willjoe

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