03-05-2022 01:59 PM
I am getting error message: "ink absorber is almost full". I have tried multiple times to get the message reset per what I found on the internet, but to no avail. I assume that if I am unable to reset this error message, my printer will stop working. Anyone in this forum that can help me?
Solved! Go to Solution.
03-14-2022 03:56 PM
Hi Bob6,
Please leave your PIXMA MP560 unplugged from power for 24 hours. If you reconnect the power and attempt to print after 24 hours and the error appears again, your PIXMA MP560 would require service.
You are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.
If you would like to take part in this option, please call our Sales Department at (866) 443-8002 Monday through Saturday, 9am to 9pm. Let them know you have been working with technical support and the Canon Upgrade Program was offered.
03-14-2022 03:56 PM
Hi Bob6,
Please leave your PIXMA MP560 unplugged from power for 24 hours. If you reconnect the power and attempt to print after 24 hours and the error appears again, your PIXMA MP560 would require service.
You are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.
If you would like to take part in this option, please call our Sales Department at (866) 443-8002 Monday through Saturday, 9am to 9pm. Let them know you have been working with technical support and the Canon Upgrade Program was offered.
03-14-2022 10:50 PM
Patrick,
Thanks. I took out the thing that the ink dumps on and washed it off, dried it and put it back in. Didn't stop the message. I will look in to your response.
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