05-16-2022 04:21 PM
I over the past few months I started having problems printing PDF files via Adobe. The Image doesn't come out or the printing is very faint. I tried printing just using gray scales, black & white with same issues. Not sure if I need to update drivers due to a change with Adobe. I have tried to search for help/information on this via google search but found nothing helpful that fixed the problem. Hate to have to buy a new printer for this but so many documents come in PDF format.
Thank you!
05-16-2022 04:36 PM
Did you recently update your computer operating system?
Any other computer changes between when printing worked and didn’t work?
05-17-2022 09:56 AM
Hello, no changes to operating systems - same thing happens on my work laptop, home laptop (both HPs) and my daughter's Mac. Think it's something Adobe did...
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
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RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
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