Gettig code 7700 on TS6420a

[Laxcoach26]

When I try to print something off of my computer to the printer (wireless - PIXMA TS6420a), I get code 7700, contact support. I get confused when I go to the Canon web site and look for help. Can anyone help me? Thanks.

[ArthurJ]

Hi,

This is a print head error and to try and resolve the issue, please click HERE.

The link will open an article that has the steps to fix the issue and if the issue cannot be resolved, it will provide you with your service options. 

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