05-02-2021 12:42 PM
So, I thought I did all the research I needed to do to find the printer for me. I was wrong.
Firstly, this printer (G7020) does not perform duplex scanning (aka double-sided scanning, dual scanning, scanning both sides). Any post anywhere that says otherwise is completely lying. I saw them too and fell for it hook, line, and sinker.
Secondly (current post target), I experiencing severe delays every time I try to print a document. Duplex printing is not the issue. I cannot tell it to print multiple files back to back. My settings are: Standard mode, Economy quality, Black ink only or Gray scale because the are invoices for mailing. I have to actually wait for it to finish printing the first file, wait about 8 sec for a message to pop up saying "print quality may deteriorate", accept that I do in fact want to print black only, and then wait for it to finish printing before I have to do this all over again. When the reviews said slow printer, I expected it to mean something very different, such as it just takes a while for one page to come one. I did not expect to literally have to print one page at a time.
Please help me if this is just a simple setting issue.
Thank you!
~ Darklunaria
05-19-2021 03:14 PM
Hi Darklunaria,
Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:
https://mycanon.usa.canon.com
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