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PIXMA G620 won't print borderless on high resolution paper

leonchiang
Apprentice

I've been printing borderless photos with G620 successfully most of the time. However, I just found out that when I select the high resolution paper type, in Windows there would be a message saying that the printer setting doesn't support borderless printing and the borderless setting would be turned off. In Mac there would be no warning. No matter which OS I use, the printer does not print borderless with high resolution paper as the paper type.

It looks like a firmware issue. Is there a fix? I don't see why high resolution paper shouldn't support borderless printing especially when plain paper does.

3 REPLIES 3

DerrickL
Mentor
Mentor

There is not really anything you can do to get the printer to recognize high resolution paper and print borderless at the same time. So try lying to the printer and pick a compatible paper, it should still print and the results may be acceptable. 

Borderless Printing Limitations on Canon PIXMA G620

Supported Media Types for Borderless Printing

The Canon PIXMA G620 has specific requirements for borderless printing. It does not support borderless printing on high-resolution paper. The printer is designed to work with certain paper types that allow for this feature, and high-resolution paper is not included in that list.

Recommended Paper Types for Borderless Printing

To successfully print borderless, use the following paper types:

  • Photo Paper Pro
  • Photo Paper Plus Glossy II
  • Glossy Photo Paper
  • Matte Photo Paper

These paper types are compatible with the borderless printing function and will yield better results.

Adjusting Print Settings

If you want to print borderless:

  1. Select the Correct Paper Size: Ensure you choose a paper size labeled "Borderless" in the print dialog.

  2. Set the Printer Driver: Open the printer driver setup and select "Borderless" from the Page Layout options.

  3. Adjust the Amount of Extension: Use the Amount of Extension slider to control how much the image extends beyond the paper edges.

Troubleshooting Uneven Margins

If you experience uneven margins while printing, consider adjusting the page setup in your application. Some users find it helpful to center the image in the app to compensate for any discrepancies in margin sizes.

By following these guidelines, you can achieve the best results with your Canon PIXMA G620 when printing borderless images.

leonchiang
Apprentice

Thank you. Do you know why high resolution paper does not support borderless printing? It seems to be a good candidate to have such a capability. Even plain paper and card stock support borderless printing although they're not listed in the official Canon documentation.

DerrickL
Mentor
Mentor

I have no idea, neither do I know why certain Canon "photo" printers will not print 8x10 borderless photos on any kind of photo paper. I had one of those the TS3722 which will not print 8x10 borderless prints on any kind of paper. I had one for two weeks and gave it away. I replaced it with a much better (and at the time less cost) Canon printer a Pixma MG3620 which I am very pleased with for more than just the 8x10 photo capability. 

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