11-09-2012 07:17 PM - edited 11-09-2012 07:18 PM
Canon Model MX340 After a short print job the error code appeared. I am unable to print and it will not reset after powering off and on or restarting the computer.
11-11-2012 11:08 AM
Hello mjmann2003.
To try and resolve this issue, please unplug the power from the unit for about 25-30 minutes. Once this time frame has passed, plug the unit back in and power the printer on.
If the error still remains, please contact a technical support representative at 1-800-652-2666 between the hours of 10 a.m. and 10 p.m., EST, Monday - Friday for additional assistance with this error.
11-19-2012 03:11 PM
this had no effect on fixing the issue.
12-03-2012 10:01 AM
Hello mjmann2003.
If the error still remains, please contact a technical support representative at 1-800-652-2666 between the hours of 10 a.m. and 10 p.m., EST, Monday - Friday for additional assistance with this error.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.