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mp830 printer problems

Glenda
Apprentice

I hav a Canon Printer MP830. For some reason it will not scan or copy. It will print OK. I recently got a 5010 message, and the memory in use light is blinking. Any suggestions. Glenda

1 REPLY 1

Michael
Product Expert
Product Expert

Hello Glenda,

 

To try and resolve this issue, please unplug the power from the unit for about 25-30 minutes.  Once this time frame has passed, plug the unit in directly to a wall outlet to see if the printer will power on.

 

Unfortunately, if the issue persists, please contact a technical support representative at 1-800-652-2666 between the hours of 10 a.m. and 10 p.m., EST, Monday - Friday and someone will assist you further.

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