Error: Out Of Paper When Tray Is Full

[TimothyW1686]

Cannon MX920

I recently ran out of paper and it was a few days before I had a chance to buy some more so when I did, I reloaded the cassestte with paper and put it back into the printer and tried to print something when I get the error telling me there is no paper in the printer.

I never had this issue before, This only occured once I ran out of paper and No I didn't try and print anything when I knew the paper tray was empty.

I know that the printer is working fine and there are no jams and that the printer is able to feed the paper because when I tried to make a copy of something It gave me the out of paper error but I restarted the printer and tried again and this time it copied the paper with no issue and printed it so to make sure it was indeed working again I tried to make another copy and sure enough I got that error again so I decied to see what would happen if I restarted the printer and did what I did last time and sure enough as soon as I restarted it and it made the copy with no issue.

So I then went to my computer to try and print out something and it's giving me the "No Paper" error again.

[TimothyW1686]

Nope, I actually went and bought a new printer but had to take it back because it was defective so when I got back home I decided to play with it some more and now all the sudden it's printing without any issues.

I did delete the printer and reinstall it on my PC with the drivers from canon website but don't know if that actually made a difference or not

[RRamiah]

Check that the paper type is not set for 4x6 for photos which is the default. I transferred the pic to a word doc where the default was A4 and no more error message saying that the printer is out of paper.

[lwarrenhky]

Where do you chage paper type?

[MsKeet]

Dont throw your printer away just yet!  I had the same problem with my 490 pixma and after  reading volumns and watching umteen videos I decided that the paper take-up wheels were dirty and this turned to be true. The fix? A low tech solution: I took a long chop stick and  attached a Q-tip to the end with rubber bands it then swabbed the roller wheels with isopropyl alcohol on the Q-tip.  Viola! Problem solved!   Printer works like new again!!

Hope this helps someone else! It made my day! 🙂

Cheers,

MK

[MaryClark]

I keep getting the same message with my Canon MG5750 and it is only a few months old. Get fed up with pulling out the drawer and taking the paper out and then shutting it again. It works ok for a few printings and stops again.

[TheConsultant]

I had a similar problem with a MF741Cdw. The solution to the problem was simply to use the newest and correct print driver. Windows automatically loaded 'MF741C/743'. I downloaded 'Canon FF741C/743/C UFR II' from the Canon website, but I assumed the newer print driver would overwrite the older one, and I did not notice the difference in the name. I had called Tech Support (50 minutes on hold), but the person I talked with was unaware of the new driver and the different name.