06-21-2014 07:13 PM
I tried to use the scanner on my Pixima MX700 multifunction printer and it would not work. I downloaded all new software from the Canon website, drivers and all and the drivers will not load. Help.
06-21-2014 07:23 PM
Hello!
So that the Community can help you better, we will need to know the version of Windows or Mac in use, and any specific error messages you may be running into.
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
Thanks and have a great day!
06-21-2014 07:43 PM
Using Windows 7 64 bit. Error message is "Device deriver software was not sucessfuly installed"
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