Double sheet paper jam

[colc]

My MX926 926 has picked up two sheets of paper and is lammed tight, too tight to pull through. Is there another way?

Thanks

[shadowsports]

Greetings,

Since paper types can vary greatly and be affected by the date of manufacture and storage, I recommend fanning pages before loading them into the tray.  This often resolves feeding issues and helps to ensure only one page is picked up at a time.

Some jams can require patience and a gently hand to remove.  Take your time.

[colc · Accepted solution]

There was no possibility that paper could be removed via the front of the printer. Jameson from Canon Support sent me  a link, problem was solved by removing the back plate, thanks Jameson.