04-06-2022 08:47 PM
My MX926 926 has picked up two sheets of paper and is lammed tight, too tight to pull through. Is there another way?
Thanks
Solved! Go to Solution.
04-07-2022 01:03 PM
There was no possibility that paper could be removed via the front of the printer. Jameson from Canon Support sent me a link, problem was solved by removing the back plate, thanks Jameson.
04-07-2022 09:46 AM - edited 04-07-2022 09:48 AM
Greetings,
Since paper types can vary greatly and be affected by the date of manufacture and storage, I recommend fanning pages before loading them into the tray. This often resolves feeding issues and helps to ensure only one page is picked up at a time.
Some jams can require patience and a gently hand to remove. Take your time.
~Rick
Bay Area - CA
~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It
04-07-2022 01:03 PM
There was no possibility that paper could be removed via the front of the printer. Jameson from Canon Support sent me a link, problem was solved by removing the back plate, thanks Jameson.
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