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Double Sided Printing Option No Longer Available

abpetitex11
Apprentice

Hi,

 

I have a Macbook Pro using OS X10.10.5 and a Canon MG 3120 Printer.  I just moved and had to connect the printer to a new wireless account, which reinstalled the printer on my Macbook.  Since I did this, when I go to print I no longer have the option to print two sided, whether I'm printing from Chrome, Preview, or Word.  How do I get the option to print two sided back.  

 

Thanks.

3 REPLIES 3

Patrick
Product Expert
Product Expert

Hi abpetitex11,

 

The duplex feature was removed from the PIXAM MG3120's driver when using OS X v10.10 or later.

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abpetitex11
Apprentice
So there is no way to revert to a previous driver to get that function back?

Hi abpetitex11,

 

Unfortunately, older drivers are not compatible with newer versions of the OS.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
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