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Double Sided Printing Option No Longer Available

abpetitex11
Apprentice

Hi,

 

I have a Macbook Pro using OS X10.10.5 and a Canon MG 3120 Printer.  I just moved and had to connect the printer to a new wireless account, which reinstalled the printer on my Macbook.  Since I did this, when I go to print I no longer have the option to print two sided, whether I'm printing from Chrome, Preview, or Word.  How do I get the option to print two sided back.  

 

Thanks.

3 REPLIES 3

Patrick
Product Expert
Product Expert

Hi abpetitex11,

 

The duplex feature was removed from the PIXAM MG3120's driver when using OS X v10.10 or later.

abpetitex11
Apprentice
So there is no way to revert to a previous driver to get that function back?

Hi abpetitex11,

 

Unfortunately, older drivers are not compatible with newer versions of the OS.

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