I am using a Canon PIXMA MG2510 scanner and I need to use DR-C240 CaptureOnTouch app to scan. I have already configure all the settings of the Pixma scanner driver to use CaptureOnTouch to scan, I need to use CaptureOnTouch and no other user interface , but always captureOnTouch keeps saying that does not recognize the scanner and the scanner it is working perfectly. How can I call my scanner device from my captureOnTouch user interface?
Welcome to The Canon Forums!
We appreciate your participation, though we need to let you know that your product appears to be a model that is not supported by our team here at Canon USA. While the community is welcome to chime in, the Canon Community Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.
If you live outside the United States, please click HERE and select your country to find support in your part of the world.
09/26/2023: New firmware updates are available.
08/18/2023: Canon EOS R5 C training series is released.
07/31/2023: New firmware updates are available.
05/31/2023: New firmware updates are available.
05/18/2023: New firmware updates are available.
03/30/2023: New firmware updates are available.