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Computer won't communicate with wireless printer

klr
Apprentice

After shutting down both computer and printer last night, printer won' t communicate.  Its a MX882 and I have Windows 7

1 ACCEPTED SOLUTION

Michael
Product Expert
Product Expert

Hello.

 

What is the current connection status of the printer:

 

1.  Press the Setup or Menu Button on the printer.

2.  Use the scroll wheel to select Device Settings and press OK.

3.  Select LAN Settings and press OK.

4.  Select Confirm LAN Settings and press OK.

5.  Select WLAN Settings List and press OK.

 

Is the connection status 'Active' or 'Inactive'?

 

This didn't answer your question or issue? Find more help at Contact Us.

 

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

View solution in original post

2 REPLIES 2

Michael
Product Expert
Product Expert

Hello.

 

What is the current connection status of the printer:

 

1.  Press the Setup or Menu Button on the printer.

2.  Use the scroll wheel to select Device Settings and press OK.

3.  Select LAN Settings and press OK.

4.  Select Confirm LAN Settings and press OK.

5.  Select WLAN Settings List and press OK.

 

Is the connection status 'Active' or 'Inactive'?

 

This didn't answer your question or issue? Find more help at Contact Us.

 

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Thank you.  for whatever reason yesterday it would not show our connection but it was there today.  Go figure.

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