Canon mx432 will not connect appears stuck in fax mode

[Ellenblewett017]

My printer does not respond and connect I am using an IMAC .it has been working but a piece of paper stuck in the printer . I removed it and then it was printing with garbled lines  I did maintenance and changed the ink but now not responding at all the FAX stuff keeps coming up but I do not use the fax it is not set up I need my printer this weekeend.  Help me please

[James_C · Accepted solution]

Hi Ellenblewett017                     

Based on the specfic different issues described, It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI

[Ellenblewett017]

I tried phoning but they are closed until monday. Is there any where else I can  phone. I must scan and submit the requirements for a visa by Monday or I lose my deposit please help me

[Ellenblewett017]

OK I can see a small piece of paper in the outside back of the computer how do I open the back of the printer I know it opens and I can see a bit of white in the crack. Please someone tell me how to open the back