I have the Canon ix6820 printer and it's been lovely, except now it's been printing only outlines of letters and black objects.
I've replaced all of the ink, done a cleaning and a deep cleaning 3 times each, turned it back on and off, and it's still printing just the outlines. I've printed the printer alignment page and it looks strange (? - see attached) but I don't know how to fix it. I'm not sure what it's supposed to look like.
If anyone could help me I would deeply appreciate it. I am using Windows 11 and printing from Adobe Acrobat, but also tried printing straight from Chrome and Photoshop with the same results.
Check that all the wrapping is removed from the cartridge. Especially on top. If that doesn’t resolve give Canon a call at 1-800-OK-CANON.
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