08-21-2020 01:28 PM
Hello, I'm new here anyways.
I'm here to ask on how do I fix the printer printing in weird color?
It prints purple even though I did all the cleaning and refilling the ink.
I had looked inside the printer by opening the cover thing but nothing seems to be wrong in there?
What should I do to fix this problem?
10-13-2020 11:11 AM
Hi TF21045,
You stated that you are refilling the color...that could be the cause of this issue. To resolve this issue, please use a new genuine Canon ink cartridge in your PIXMA iP2770.
11-14-2020 02:18 AM
10-25-2020 04:02 PM
10-25-2020 04:04 PM
12-02-2020 01:02 PM
Hi Susanlyon1,
Please perform printhead cleanings. To do this, press and hold the RESUME button until the power light flashes one time.
After 3 cleanings, please attempt to print again.
If the issue persists, your PIXMA iP6600D would require service. You are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.
To help you get up and running quickly, we also offer free standard shipping (if the order is completed by 12:30PM ET). If you would like to take part in this option, please call our Sales Department at (866) 443-8002 seven days a week, 8am to Midnight. Let them know you have been working with technical support and the Canon Upgrade Program was offered.
12-04-2020 04:22 AM
try to changed print head?
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