08-21-2022 08:52 AM
I just purchased a Canon TS6420a last week and there are lines in my print. I have done all the cleaning options and nothing works. There are still faint grid (both horizontal and vertical lines). Does anyone know how to fix this? I am printing on regular white paper. Thanks.
08-21-2022 03:14 PM
Did you try a print head alignment?
If that doesn't work, try different ink cartridges. May be the starter cartridges are a little dry.
Could you also upload a photo of what it's doing?
To make sure, I'm going to take it that it's not a feed problem and it's not breaking apart lines that way. My previous TR4522 did that. I now have a TR7022a. It's similar to yours, but has top feed scanner.
08-21-2022 04:29 PM
I have tried all the basic cleaning and alignment features on the printer. It does not appear to be a feed problem. It’s looks to me like there’s some overlap in the print and is making those spots darker. Thanks for any thoughts!
08-21-2022 04:38 PM
Thanks for uploading the photo. I was thinking you were getting faint blank lines breaking the image apart.
You did good troubleshooting steps. I'd try different ink cartridges. May be reinstall the ones you have first, though I'm doubtful on that one.
If the printer still does that with different ink cartridges, I'd pursue as a warranty issue or trade the printer.
08-21-2022 04:46 PM - last edited on 08-21-2022 04:59 PM by StevenMOD
You might also find some ideas here if you haven't Googled already. I noticed some videos show up. I also noticed some of it is was you tried already.
08-21-2022 05:08 PM
Ok, thank you!
08-21-2022 05:15 PM
You're welcome. : )
My link was edited out by a moderator. I Googled "canon ts6420a adding faint lines on paper."
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