06-05-2022 03:40 PM
It's three weeks old. It printed 20 pages, and then decided it doesn't know what ink is anymore. It forever links that there's no ink in the printer, even though there are two brand new cartridges right in there put in after the starter cartridges ran out.
What do I do? Nothing works? Do I need to just try to sell it to the next sucker like Canon did?
06-08-2022 03:22 PM
Hi umb,
Because your printer is in warranty and may require service, please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:
https://mycanon.usa.canon.com
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.