cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Canon TS 3100 Series printer (TS 3122) will not print from computer

FarmerHR
Contributor

My computer is an HP slim desk top with a Windows 11 operating system.  The computer is pretty new ( Dec 2021).  My printer  a Pixma TS 3122 put in service Jan 2022.   I had difficulties hooking up the printer with a USB cord.  With Canon's help was able to get it going fine.  It worked about a month then stopped printing from the computr all of a sudden.  I had done nothing to the system.  When I went to print a page it would not print.  I went to the control panel and the printer was the default printer and every thing looked ok except under status, the word error was there. Tried checking all the connections, turned the computer on and off several times ,removed the printer and drivers, replaced the printer, put in new drivers from this site, and the message error did not go away.

Please help me to get my printer working from the computer.  Printer works fine in stand alone.

2 REPLIES 2

Bednar
Contributor

Check the power status of printer, network devices (e.g. wireless router), and smartphone/tablet.


@rapidfs wrote:

My computer is an HP slim desk top with a Windows 11 operating system.  The computer is pretty new ( Dec 2021).  My printer  a Pixma TS 3122 put in service Jan 2022.   I had difficulties hooking up the printer with a USB cord.  With Canon's help was able to get it going fine.  It worked about a month then stopped printing from the computr all of a sudden.  I had done nothing to the system.  When I went to print a page it would not print.  I went to the control panel and the printer was the default printer and every thing looked ok except under status, the word error was there. Tried checking all the connections, turned the computer on and off several times ,removed the printer and drivers, replaced the printer, put in new drivers from this site, and the message error did not go away.

Please help me to get my printer working from the computer.  Printer works fine in stand alone.


 

Thank you for trying to help me.  I have checked the power status of the items you suggested.  Everything is on and each has a light that says it is on.  By the way the printer is hooked up with a USB cord and not wiireless.  Soud I do something else.

Many Thanks

Announcements
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
10/14/2022: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
09/19/2022: New firmware version 1.0.4.1 is available for EOS C70
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/28/2022: New firmware version 1.2.1 is available for EOS-R3
07/21/2022: New firmware version 1.6.0 is available for EOS-R5
07/21/2022: New firmware version 1.6.0 is available for EOS-R6
07/21/2022: New firmware version 1.1.0 is available for EOS-R7
07/21/2022: New firmware version 1.1.0 is available for EOS-R10
07/14/2022: New firmware version 1.0.1 is available for CR-X300
07/01/2022: New firmware version 1.3.0 is available for PowerShot PICK
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
06/07/2022: New firmware version 1.0.3 is available for EOS M50 Mark II
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version 1.0.1.1 is available for EOS R5 C
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.
01/05/2022: Welcome to CES 2022!