12-16-2022 02:34 PM
EVERY TIME we try to print something we have to delete the printer and reconnect it and then it doesn't work with other devices and we have to do it all over again! This is the WORST PRINTER that we have ever owned and the "Customer Service" is nonexistent!
DO NOT BUY CANON PRODUCTS!!!
12-16-2022 02:41 PM
So that the Community can help you better, we need to know exactly which operating system is running on your computer (i.e. Windows or macOS, and which version thereof) and whether your printer communicates with your computer via Wi-Fi or via a USB cable. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
03/02/2023: New Firmware Updates Are Available:EOS R7 - Version 1.3.0EOS R10 - Version 1.3.0
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