05-14-2018 07:37 AM
I am attempting to add printer to my HP Chromebook. The printer is a Canon MG2120 and my ChromeBook is HP. I added the printer by selecting add printer nearby.. it added the MG2100 series. When I try to print, my ChromeBook tells me that document has successfully printed to Canon MG2100 series, but nothing prints. What am I doing wrong?
05-21-2018 02:37 PM
Hello.
The MG2120 is not compatible with ChromeOS computers or Chromebooks. You would need a computer that is running a newer version of Windows or Mac OSX. Visit the following link for deatils about what operating systems the printer is compatible with.
This didn't answer your question or issue? Find more help at Contact Us.
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.