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Canon Pixma iP8720 printer prints photos OK but blank pages for all documents

mikellherrick
Contributor

Suddenly, my iP8720 printer decided to print only blank pages for all documents.  Photos are printing perfectly.  I have checked all ink cartridges and done some nozzle and printer maintenance checks but since my colour photos are printing I assume ink isn't the issue..... I unplugged and rebooted everything. What could be causing this problem? 

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi mikellherrick,

Please print a test page from your PIXMA iP8720.  To do this, please load a sheet of plain paper into your printer.  Next, please hold down the Resume button until the Power light blinks 2 times, then let it go.  The Resume button is the middle button.

Please take a photo of the page that prints and then please attach it to your reply of this post.

 

 

 

 

 

 

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