Canon Pixma MG6350 - double ("shadow") characters

[nclsamy]

Hello everybody! A few ago the printing quality decreased unexpectedly, with black text getting pretty unreadable. 

I attached a picture. Thanks in advance for any advice!

[nclsamy]

Hello, 

Unfortunately I haven't found a solution to this problem. My encoder strip is also clean. Please reply if you manage to find a fix. I will do the same! 

Have a great day! 

[JohnMcEvoy]

I have the same here in UK.

The printer was working OK when suddenly this problem of double characters started.

I have gone through all the cleaning processes but still no joy....print head adjustments, cleaning heads and rollers.

We have had a prolonged period of sunshine - shining on my computer near the window - I wondered if that could cause the problem??

[Danny]

Hi!

Welcome to The Canon Forums, and thanks for posting!

We appreciate your participation, though we need to let you know that your product appears to be a model that is not supported by our team here at Canon USA.  The Canon Community Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please click HERE and select your country to find support in your part of the world.

Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

Thanks for choosing Canon!

[JohnMcEvoy]

WHilst I understand your response - at the end of the day I have a MG6350 - the same as those on the forum.

My nearest service is 200 mile round trip - the cost of fuel in the UK is same a new printer purchase.

So please advise how I can overcome the double characters in my printer - as the others on the firum.

Many thanks

John