Canon Pixma MG5420 prints too small

[branch99]

I recently replaced an HP printer with a Canon Pixma MG5420, but it prints most things about half the normal size.  Documents from Excel print normal size, but printing from websites are all too small.

[Danny]

Hi, branch99!

So that the Community can help you better, we will need to know exactly which operating system is running on your computer, and which browsers you're trying to print from. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

[branch99]

I am using a PC with Windows 7.  The small print was using Firefox, but the same item prints normal size with Explorer and Chrome.