Canon Pixma MG5420 door won't stay shut

[islandwatergirl]

Can anyone help me fix my front printer door from staying open while not in use? I pulled off the door and took it apart to try and identify the problem but everything seems to look fine so I put it back together and still won't stay shut.

[Ramona]

Hi islandwatergirl,

If the there are no objects preventing the door from staying closed, the printer may require servicing to resolve the issue.  We ask that you please contact a Canon technical support representative at one of the methods provided here for further assistance. A representative will be happy to assist you free of charge.