Canon Pixma MG3550 not showing as scanner on macOS Sierra

[Snake1980]

Hello!

I'm on macOS Sierra 10.12.3 and I have last Canon driver installed (CUPS Ver.16.10.0.0 and ICA Ver.4.1.3).

if I connect my PIXMA MG3550 via Network, it's not showed as a scanner 

But if I connect the printer via USB it is correctly showed as scanner and printer.

Any suggestion ? How to solve this issue ?

Thanks

[Snake1980]

Any suggestion ?

[Stephen]

Hi Snake1980!

Welcome to The Canon Community, and thank you for your inquiry!

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[rick81]

Hello Stephen,

I am experiencing the exact same issue with my Canon MX860 after upgrading my MacBook to MacOS High Sierra 10.13.

Adding the printer via USB provides a print queue with print and scan options. When installing the printer via Canon IJ Network Too setup, there is no scanner function.

[kostas307]

Same here and i've tried downloading everything from the official site....Nothing seems to work only printing is enabled...

[kostas307]

I've tried everything that the official page says...

[Snake1980]

A little update...I hope it can help...
If I add the printer using Bonjour protocol (I don’t know if your printer support it), “sometimes” macOS recognize printer and scanner functions.

[kostas307]

In my case even if I can see that the protocol is Bonzour no wirelessly scanner is found. I think the only way probably to work is only via usb, and it’s the only way I haven’t tried yet.... another thing is that there are no updates from Canon for High Sierra...

[Snake1980]

Another little update.

It doesn't work...if I add the printer with bonjour or IJ Network protocol macOS doesn't recognize it as a scanner 😞