PIXMA G3270 - documents are cut off

[Racine]

I can’t seem to disable the binding margins feature and all my documents are cut off. Any advice out there? Thanks 

[Stephen]

Hello, Racine!

I’m sorry to hear that you’re having trouble with your printer. To help the community assist you better, we need a bit more information:

- Are you seeing any error messages?
- Which version of Windows or macOS are you using?
- How do you connect to your printer: via USB or Wi-Fi?
- During the setup of your printer, did you install the software suite from the Canon USA site?
     If not, go ahead and do that now https://canon.us/G3270setup 

Any additional details you provide will help the community better understand your issue.

If you are in the United States and need urgent support, please click HERE to visit your My Canon Account for personalized support options.

If you are outside the USA, please click HERE to find support options for your country.

Thank you, and have a great day!

[Racine]

Hi Stephen,

No error codes. I am running Windows 10. I installed Canon Suite connected with USB. I am very experienced with printers and publishing. The problem is with a binding margins feature that I can’t seem to bypass or disable. Therefore it is cutting off the page where as my other printers print the document correctly

[Patrick]

Hi Racine,

Have you changed the Booklet Printing preferences or changed the Binding location setting?

To acess these , please follow these steps:

1.  On your computer, please press the Windows key on your keyboard and the letter R, then let both go.

2.  In the Run window that appears, please type CONTROL and click OK.

3.  In Control Panel, click on View devices and printers.

4.  Right click your printer and left click on "Printing Preferences".

5.  Click on the Page setup tab.

More information regarding this can be viewed in the manual here:

G3070 series > Printing from Computer > Windows Printer Driver > Set the Layout of Printed Documents

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