Canon Pixma 6250 not printing magenta while test page is perfect

[DuPhoFE]

SOLVED - Feel very stupid - the plastic strip was still at the top of the carttridge. Still wondering why the test page was printing fine though ...

Hi,
My Canon Pixma MG 6250 is printing without magenta, though there is enough ink available. Did 4 deep cleanings and test page turns out perfect every time. How come it can use magenta on test page but not in regular prints? What is the problem?
Gr,
FE

[Jason · Accepted solution]

Hi, DuPhoFE! Welcome to the Canon forums!

We appreciate your participation, though we need to let you know that your product appears to be a model that is not supported by our team here at Canon USA. The Canon Community Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please click http://global.canon/en.html and select your country to find support in your part of the world.

Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

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