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Canon PIXMA MX882 printer will not turn-on has yellow triangle error light on

Eddy1
Apprentice

Canon PIXMA MX882 printer will not turn-on has yellow error light on.

Customer service will no longer accept calls about this printer. This unit worked well over past several years, only requiring ink changes.

 

  • I Unplugged the Pixma than plugged directly into power socket several times, yellow light persists. 
  • Power button when pressed will not turn on the printer.
  • Stop button pressed numerious times simultaniously with power does not reset.
  • Took all ink cartridges out and replaced, no difference - yelow light on triangle persists.
  • Ink cartridge holder use to move when cover was lifted but no longer.
  • Took out all paper and replaced in tray, yellow light persists.
  • The only way to turn off the yellow light is to remove plug from wall.
1 REPLY 1

Patrick
Product Expert
Product Expert

Hi Eddy1,

 

Based on your description of the issue, it would appear that your PIXMA MX882 would require service.  You are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

If you would like to take part in this option, please call our Sales Department at (866) 443-8002 Monady throuigh Saturday, 9am to 9pm. Let them know you have been working with technical support and the Canon Upgrade Program was offered.


 

 

 

 

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