06-06-2014 06:40 PM
Hi Everyone,
My printer is connected to a Dell desktop. The Windows version I'm using is 6.1.7601. This has been set up for at least 3 years now & has been working fine.
Today when I try to scan a document using the Canon MP Navigator it tells me "Cannot Scan for the following reasons:
-Scanner is turned off
-USB Cable is disconnected.
Code 5,156,61
Neither of these conditions is true. When I find the printer in control panel it says the printer "needs troubleshooting".
Any ideas?
Thanks.
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