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MacBook M5 Pro Suddenly Stopped Recognizing Canon Pixma MX922 scanner - but printer works fine

melodyNYC
Apprentice

My MacBook M5 Pro laptop (on Tahoe OS) suddenly stopped recognizing my Canon Pixma MX922 scanner. The scanner is "listed" on my MacBook Pro, but it just gives error messages when I click scan. It sees the printer & prints fine. But it just won't scan.  I even tried to scan through Image Capture, but I got the same error messages. 

I'm wondering if it's related to an OS update -- because my old MacBook Pro laptop (which is still on the Sequoia OS) is able to print & scan fine. 

Is anyone else having this issue?

Any suggestions or solutions would be greatly appreciated. 

 

1 REPLY 1

DerrickL
Authority
Authority

You are not alone, many others are having the same issue:

https://discussions.apple.com/thread/256350029?sortBy=rank

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