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Canon PIXMA MX880

mf
Apprentice

Hi Everyone,

 

My printer is connected to a Dell desktop.  The Windows version I'm using is 6.1.7601.  This has been set up for at least 3 years now & has been working fine.

 

Today when I try to scan a document using the Canon MP Navigator it tells me "Cannot Scan for the following reasons:

-Scanner is turned off

-USB Cable is disconnected.

Code 5,156,61

 

Neither of these conditions is true.  When I find the printer in control panel it says the printer "needs troubleshooting".

 

Any ideas?

 

Thanks.

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