Canon PIXMA G2020 and G1020 printers paper jam error

[Xaviers123]

Good day. My printers always prompt paper jam even if no paper is jammed in the machine. I bought G1020 for school ND g2020 for our house. I am very disappointed because the two printers simultaneously had that problem. I need them very badly for my work. I had them sent to canon service center in our place and nothing happened.  didn't solve the problem. Is there any way that my printers work again? Please how can I solve this problem.

[Patrick]

Hi Xaviers123,

Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your PIXMA GX1020 or GX2020 and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support. A Technical Support Representative can determine the cause of the issue and resolve it or provide you with your available service options.

Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.

[Sathya22]

Same for my g2020 also....it is really worst printer i ever had...purchased for my home use but without any reason it jams...Same issue said by Xavier.. this seems to be a failure model or canon itself has lowered the standards..i took it to authorized service center and they charged 3500 for a printer i purchased for 12500 and still Zero improvement...overall poor...

[DerrickL]

I don't know if all the above printers have this part that causes a fake paper jam but if they do this seems to be the fix:

https://bchtechnologies.com/blogs/blog/how-to-fix-canon-printer-fake-paper-jam-a-stepbystep-guide