Hi All,
I have a Canon PIXMA MX490 series printer...it stopped working or printing from my desktop. I have gotten a "Printer not responding" msg, for a while. Almost a month ago, I got connected to a new ISP. I had help on this board from shadowsports/aka: Rick, on how to get my stubborn printer to recognize the new isp/WiFi...that worked! So, I am online with WiFi on the printer. I gave it a test print..."printer not responding" . I did a troubleshooter: all systems clear...except one: Problem with Printer: "There might be a problem with Canon Mx490 series Printer. Windows will take additional steps to further troubleshoot." HOW does THAT work?? Does anyone have any advice on how to get my printer to work? There is nothing in the queue...that's been all cleared. My other option is to take it back to Staples! I'd rather fix it at home, if possible.
Thanks in advance,
Lise
