Thanks for joining the conversation, elmorehome2010!
So that the Community can help you better, please let us know what exactly you trying to do with your PIXMA G7020, such as print, copy, scan, set it up, etc. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
