09-22-2023 12:06 PM
My printer a Canon MX435 sometimes double prints text and has normal print text on the same page. I am using a Mac (no drivers) but also a Windows 11 laptop. This mainly occurs when e-mail printing, but not always. Swapping operating systems or using a pen drive doesn't solve the problem. The printer has all the head alignment and cleaning stpes done. A M&S barcode on email printed correctly, but not the body text, same on a Caboodle barcode/text email. Short of a new printer, any ideas?
Solved! Go to Solution.
04-05-2024 12:51 PM
I am replying to my own post! I found in the settings in Windows if I tick the "greyscale" box, the double print stops!
04-05-2024 12:51 PM
I am replying to my own post! I found in the settings in Windows if I tick the "greyscale" box, the double print stops!
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