07-13-2016 11:03 PM
Hi all,
Sooo I recently very foolishly purchased this printer 2nd hand.
When I print or scan, there are several white lines through the document. I have attached pics to show this and also the inside of the printer.
I have tried every clean and check available on the printer, although when I attempt a deep clean, I receive an error message and have to unplug at the wall (pic also attached). However, I was able to run deep clean via commands on the laptop when it was attached, but the problem remains.
The black ink cartridge is new, I installed it as soon as I got home, and the color cartridge is empty and belonged to the previous owner.
Has anyone got any suggestions? Or should I try dragging it to a print store where I live? I'm new in Taiwan, so hoping to avoid the latter if possible.
Cheers!
Bob
07-13-2016 11:04 PM
07-13-2016 11:05 PM
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
07/24/2025: New firmware updates are available.
EOS R5 Mark II - Version 1.1.1
07/23/2025: New firmware updates are available.
7/17/2025: New firmware updates are available.
EOS R6 Mark II - Version 1.6.0
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.