09-04-2019 11:45 PM
Hello, i've had this printer for about a month and suddenly it just started to jam. It grabbed 1 piece and printed a slight amount of black on it then stopped pulling through, now it won't feed the paper through more than about an inch, i have tried printing color images too and nothing works. I turned it off for 30 minutes, cleaned the rollers as best as i could, took out the cartridges and put them back in, i even turned the thing upside down and shook it. Nothing seems to work, it's a real bummer since this thing was only $20. Anyone can help me out?
09-04-2019 11:48 PM
it just kind of goes in slightly crooked and stops right there, the printer sounds like it's continueing to work.
09-05-2019 01:12 PM
09-06-2019 01:34 PM
Hi Disc_Golfer,
It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:
http://Canon.us/ContactLI
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
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