Canon Ip 4920 won't print cd's

[durkinjt]

I have a Canon IP4920, I switched it from another computer, both have Win 8.1, now theprinter only prints, will not print a cd/dvr, some how it seems to be set to print labels, I have re-installed twice, and tried it again on the othe computer, it worked fine, put it back and same problem. Help.

[Julius]

Hello,

Please visit the following website, click "Software," and download the "My Image Garden" software.  This should allow your printer to be able to print onto CDs.

 http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_ip_series/pixma_ip4920#D...

However, if the issue remains, please CLICK HERE to reach our technical support department for further assistance.  Thanks!