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Canon G6020 only printing in black, pink, and white

juatjay2427
Apprentice

I've never had problems with my printer, havent had to refill the ink yet, so I havent messed with the placement of anything. I tried printing a picture with blues in it and it was refusing to print it correctly. I tested it by printing a picture with a lot of blue and it only printed black, pink, and white. The blue ink does not need refilling, it is pretty much full. Help!

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi justjay2427,

Please follow the steps on this page from the manual to get cyan to print from your PIXMA G6020:

https://ij.manual.canon/ij/webmanual/Manual/All/G6000%20series/EN/NTR/ntr_t_03_06_02.html

 

 

 

 

 

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