05-28-2022 12:24 PM
i am trying to print from my email. I keep getting this error message:
The printer's ink model numbers cannot be recognized. I have done all the steps to correct this but I still cannot print. please help. I have a Canon MX 490 series
arlene weiss
06-03-2022 03:04 PM
Hi chrsam195,
There is a display on your PIXMA MX490. Does an error appear on that display? Is there an "Support code" at the top of your PIXMA MX490's display?
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