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Canon G6020: Printing was faint, I performed ALL maintenance, now no ink prints at all

amandaestauffer
Apprentice

Printing was faint, I performed ALL maintenance, now no ink prints at all. The ribbon goes back and forth, but the pages come out blank. All 4 ink cartridges are nearly full. 

1 REPLY 1

ArthurJ
Product Expert
Product Expert

Hi,

If ink does not flow after the nozzle cleanings and a ink flush then the printer would require service. 

If the printer is in it's 1 year warranty, I recommend reaching out to Canon support for your warranty options. You will need to register your Canon gear HERE to access additional support options.

If the printer is out of warranty, you would qualify for the Canon Upgrade program. This is for out of warranty units which have been diagnosed to require service or are incompatible with a new or upgraded system. This program allows you the opportunity to purchase a replacement product discounted from the list price. Free ground shipping is included with your purchase.

If you would like to take advantage of this offer, please call our Sales Department at (866) 443-8002 Mon-Sat, 9 AM to 9pm EST excluding holidays.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

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