01-30-2022 06:02 PM
I understand that the only way to run deep cleaning is through the Utilities software, which I have downloaded and installed. I am required to use a pop-up menu to get to the cleaning function, but I don't know how to activate the pop-up. I have tried right clicking the mouse, which I understand is what I should do, but that doesn't work. I am using Windows 10/Edge on a Desktop. There appear to be no other menu items in the software that I can access.
01-31-2022 08:39 AM
Hello.
Both my printers have a driver like this, so I am assuming yours does as well.
Go to Control Panel->Devices and Printers and select your printer:
Right-click on the printer name and the driver control panel opens:
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
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EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
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