01-30-2022 06:02 PM
I understand that the only way to run deep cleaning is through the Utilities software, which I have downloaded and installed. I am required to use a pop-up menu to get to the cleaning function, but I don't know how to activate the pop-up. I have tried right clicking the mouse, which I understand is what I should do, but that doesn't work. I am using Windows 10/Edge on a Desktop. There appear to be no other menu items in the software that I can access.
01-31-2022 08:39 AM
Hello.
Both my printers have a driver like this, so I am assuming yours does as well.
Go to Control Panel->Devices and Printers and select your printer:

Right-click on the printer name and the driver control panel opens:

12/18/2025: New firmware updates are available.
11/20/2025: New firmware updates are available.
EOS R5 Mark II - Version 1.2.0
PowerShot G7 X Mark III - Version 1.4.0
PowerShot SX740 HS - Version 1.0.2
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
7/17/2025: New firmware updates are available.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.