01-12-2025 07:15 PM
How do I resolve the error that follows this below window?
01-12-2025 09:10 PM
Greetings,
The printer supports 2.4Ghz wireless that uses WPA2 encryption. Please log into your TP-Link router and ensure it's meets these requirements.
This might require giving each network broadcast a unique name or temporarily disabling the 5 and 6G broadcasts temporarily while connecting to the 2.4 GHz network. Also ensure the encryption is set as WPA3/WPA2 or WPA2 to ensure backwards compatibility.
~Rick
Bay Area - CA
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01-12-2025 09:44 PM
Thanks for your quick response!
It does not appear I can directly disable the 5G in the router settings.
However, would enabling a guest network with the 2.4G setting I selected below be an alternative that would work?
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
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