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Can't get printer status for my new PIXMA TR8620a printer when I start a print job

billg8
Apprentice

I’m on Windows 11 and have 2 Canon Pixma printers.  The Canon MyPrinter app, printer settings, printer status, only show for the older MX920 printer.  I want to see these for my newer TR8620a printer.  How do I do this?

3 REPLIES 3

jrhoffman75
Legend
Legend

You would use the Canon IJ Printer Assistant Tool.

Screenshot 2023-08-06 061033.jpg

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

Hi John,  that assistant tool doesn't do what I sometimes want, i.e., to see the print status, to enable quick deleting if I'm printing the wrong thing, and other active print management in real-time.  Those the MyPrinter app does.  When I start a print, the window for that app opens soon after.  But sometimes not soon enough.  And with my former MX922 I could open it whenever I wanted, regardless of whether a print is active or not.  I still have that app on my PC - I just can't get it to apply for the 8620a.

jrhoffman75
Legend
Legend

Hi.

 

Not sure if this is what you want:

Screenshot 2023-08-07 082914.jpg

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic
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