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Can't Install Print Driver - MX340

er4455
Apprentice

I have a MX340 and up until recently it was working great.  I just got a new laptop and am trying to install the printer, via WLAN. As it goes through the installation process, it will install the fax drivers, but won't install the print drivers.  I have also tried to directly connect the printer to my laptop and the same issue arises.  Installs fax driver, but doesn't install print driver.  I am running Windows 7-enterprise, 64-bit.  Any ideas?

2 REPLIES 2

Patrick
Product Expert
Product Expert

Hi er4455,

 

It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI

Service is no longer available per the link you provided. Does that mean I just need to buy a new printer?
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